Withdrawal Policy

Where the contracting party is a consumer within the meaning of Section 13 of the German Civil Code (BGB), the following withdrawal policy applies.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen (14) days from the day on which the contract is concluded (the day of purchase).

We voluntarily grant this right of withdrawal even where the download of the digital content has already begun or been completed. (By law, the right of withdrawal for digital content would normally lapse in that case; we grant it anyway as a customer-friendly policy.)

To exercise the right of withdrawal, you must inform us —

GIAXO MUSIC
Giacomo Galvani
c/o Online Impressum #12345
53757 Sankt Augustin Germany
Email: info@giaxomusic.com

— by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below or our support/contact form at [SUPPORT FORM LINK], but this is not mandatory. If you use this option, we will send you confirmation of receipt of such a withdrawal without undue delay (e.g. by email).

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen (14) days from the day on which we receive notification of your withdrawal. For this reimbursement we use the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this reimbursement.

As the contract concerns digital content that is not delivered on a physical medium, there are no goods to return; provisions on returning goods, return shipping costs and any loss of value do not apply. Upon withdrawal, your right to use the digital content ends: you must cease all use of the content and delete all downloaded or stored copies.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To GIAXO MUSIC, Giacomo Galvani, c/o Online Impressum #12345, 53757 Sankt Augustin, Germany, Email: info@giaxomusic.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following digital products:

— Ordered on (*) / received on (*): ______________
— Name of consumer(s): ______________
— Address of consumer(s): ______________
— Order number / email used at purchase: ______________
— Signature of consumer(s) (only if this form is notified on paper):

______________ — Date: ______________

(*) Delete as appropriate.